Orders placed until February 23, 2024:
Due to the provisional insolvency proceedings, we're currently unable to issue refunds for payments already made. Once we have found a solution in coordination with our court-appointed provisional insolvency administrator, we will immediately share it with you.
Orders placed from February 23, 2024:
If you have made your payment from February 23 onwards, you can expect a refund. However, due to the special circumstances, we kindly ask for your patience. Of course, we will keep you informed.