Skip to main content
Dansk Deutsch Deutsch (Schweiz) Español Français Français (Belgique) Magyar Nederlands Nederlands (België) Polski Română svenska
Help Center Help Centre home page Help Center
  • Customer Account
  • Continue Shopping
  • Contact Form
  • Customer Account
  • Continue Shopping
  1. Help Center
  2. Returns and Complaints

Returns and Complaints

Returns

  • My glasses are faulty. How can I complain about them?
  • How do I know if my return has reached you?
  • Can I return prescription glasses if they do not fit me?
  • How do returns/exchanges work?
  • Can I return my order?

Exchanges

  • How can I exchange my glasses? I would like a different size / colour.

Complaints

  • Are returns free?
Continue Shopping Contact Form Imprint