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  1. Help Center
  2. Shipping Information and Delivery

Shipping Information and Delivery

Delivery

  • Where can I change my address?
  • My parcel has not arrived, is damaged or empty. What should I do now?
  • Can I return my package via a shipping provider other than UPS?
  • Is delivery to a Packstation also possible?
  • Which courier service do you use for shipping?
  • Can I track my shipment?

Delivery time

  • How long does delivery take?

Delivery costs

  • How much does shipping cost?
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